Enhancing outpatient clinics management software by reducing patients’ waiting time

reducing outpatient waiting time: a simulation modeling approach

conclusions using the simulation as a decision making tool helps us to decide how we can reduce outpatient's waiting time. comparison of outputs of this scenario and the based- case scenario in simulation model shows that combining physician's work time changing with patient's admission time changing (scenario 9) would reduce patient waiting time about 73.09%. due to dynamic and complex nature ...

Reducing Outpatient Waiting Time: A Simulation Modeling Approach

OBJECTIVES The objective of this study was to provide a model for reducing outpatient waiting time by using simulation. MATERIALS AND METHODS A simulation model was constructed by using the data of arrival time, service time and flow of 357 patients referred to orthopedic clinic of a general teaching hospital in Tehran. The simulation model was validated before constructing different scenario...

Waiting-time estimation in walk-in clinics

Reducing Patient Waiting Time in Outpatient Department Using Lean Six Sigma Methodology

This article addresses the issue of longer patient waiting time in the outpatient department (OPD) of a super specialty hospital attached to a manufacturing company in India. Due to longer waiting times at OPD, employees need to be away from the workplace for a longer duration. This problem was addressed through the Lean Six Sigma (LSS) methodology. The process, starting from registration of a ...

The Time Allowed to Patients to Explain Their Problem in Outpatient Clinics of Mashhad University of Medical Sciences Hospitals

Introduction: Listening to patients is essential for medical practice and patient care. This study was conducted to determine the time given to patients to explain their problem before being interrupted and redirected by clinical faculties in outpatient clinics of Mashhad University of Medical Sciences. Methods: The cross-sectional observational descriptive study was carried out in year 2011-...